Customer Help
Our team is here to help you.
Common purchase queries answered
Orders
customgolfumbrellas custom manufactures all our umbrellas to order – even the smaller orders for the MOQ which is 50 units – there are a few elements that set our umbrellas above the vast majority of the promotional umbrella in the market.
All our frames feature fiberglass ribs – this renders the umbrella frame light and with the 4mm flexible ribs very strong and capable of handling windy conditions.
All our umbrella feature Automatic Opening – there will be a button just below the handle that is pressed to release a strong spring – this opens the canopy nice and quickly but as important also give the canopy stability when open.
We use Polyester Pongee 210T canopy fabric – this is low shine, stain resistant and is treated with a waterproofing agent ensuring the canopy will say clean looking for longer and will not leak.
We offer a choice of handles – our standard handle is Seno Rubber Coated for a non-slip non-shiny finish and features your company logo in the end to finish it off nicely…
We include perimeter tape to round of the canopy nicely – can be in a matching color to the canopy or in a contrasting color
Pantone matched canopy – with the option of utilizing R-PET fabric to offer then as ECO Friendly
Contrasted perimeter tape – its such a nice finish to the canopy and can be in brand colors
Inner canopy in full color
Printed Tie wraps so your logo can be visible when the umbrella is not in use
Metal popper with icon logo
Sleeve with logo
Subject to order quantity we can pantone match the handles and tips making the umbrella completely bespoke to your brand
Yes, customgolfumbrellas can offer for a small premium, R-PET canopy fabric (Recycled Polyethylene Terephthalate) which is made from recycled water bottles reclaimed from the sea. We can use this fabric on all our umbrellas. We basically take white fabric and dye sublimate it with your brand colors and logo – it looks exactly the same as our standard fabric.
We can also include Bamboo handles and Tips which are made from fast growing bamboo and are ecologically friendly,We also then create swing tags with your branding one side and then details of the canopy fabric on the back.
Yes,customgolfumbrellas specialize in full color and all over printing – all our umbrella canopies are bespoke and printed to order – we can take a full color image and spread it overs the seams to create a single picture over eight panels,
There has to be a little tolerance as the material moves during the sewing process but the more color and more intricate the design the less any slippage will be noticed.
We have lots of artists requiring their artwork spread over the canopy and also corporations asking to have detailed maps or product photos – the options are limitless really
We have approximately 100 different stock fabric colors available at any given time. The colors tend to get updated with current fashion trends from year to year. If you give us a color reference, we can usually find an exact or very close match within our stock fabric inventory.
Yes. We can Pantone match canopies on orders of 100 units and larger.
Of course! We offer a free umbrella design service. Send us an email with your logo or design requirements and we’ll get started. No strings attached.
Yes. As we are the manufacturer, the higher the volume of your order, the lower the price. We can offer great discounts for bulk and wholesale purchases.
We can provides umbrellas with customizable logos. there are folding umbrellas / stick umbrellas(golf umbrellas). The Auto open /Auto open & close / manual open etc ,there are many colors of the umbrella surface. You can contact the customer service mailbox to choose what you want Color and logo. If you haven’t figured out what to print, we can help design or provide you with several popular logo styles.
If you need to swap an item
FAQs
We have 3 quality control way to make sure the goods all in good quality.
1.incoming material checking.
2.inline random checking.
3.full checking after packing.
We have our own testing lab.can make sure the material quality can meet the standard.
Under normal circumstances, the production time of 24-100 pcs bulk umbrella with logo is 3-7working days, the production time of 500-2000 pcs logo with umbrella is 10-25 working days, For a larger number of custom printed umbrellas, we will arrange the production time in advance and inform customers。
Yes. All confirmed orders come with a free fully printed pre-production umbrella sample to ensure you are fully satisfied with the product and printing quality before we produce your order.
After receiving your request or receiving your order, we will confirm your order whether it can be produced and the Stocking period , and will send you the final finalized drawing.when all your request are no problem, it will be put into production.
Shipping costs will be based on the number, weight, and volume of the umbrella you purchase, and we will notify you in advance.
Duties and Taxes are excluded from our prices. You may be charged upon receipt or at a later date by your carrier or the local customs office.